Shipping Policy
See below for our shipping policy and answers to common questions.
Shipping Costs & Calculations
We offer free shipping on original canvas artworks for orders over $300 within the contiguous 48 U.S. states.
International shipping will be available soon - we are working on finalizing details for this. If you would like to reserve a painting, please contact us!
How Your Artwork is Packaged and Shipped
- Original Paintings and Stretched Canvas Prints (up to 36x48’’): Your artwork is expertly wrapped using premium, acid-free materials and protective padding. Paintings are sent gallery-wrapped unless otherwise requested, and come with a signed certificate of authenticity.
- Larger Stretched Paintings (over 36"x48’’): These larger pieces are shipped via custom freight to ensure safe delivery.
- Original Paintings on Unstretched Canvas: These are rolled and shipped as rolled canvas.
Estimated Delivery Times
Due to the drying and curing process of oil paintings, please allow approximately 2-4 weeks for processing and shipping. If additional time is needed, we will provide you with an updated timeline.
International Shipping
We are pleased to offer international shipping for original artworks. Shipping costs will be calculated during checkout. Import duties and taxes are the customer’s responsibility. For accurate shipping estimates, please use zip code 75070 before making your purchase.
Duties and Taxes
For international shipments, import duties and taxes may be applied by your country’s customs authority. These charges are not included in the checkout total and are the customer’s responsibility. If you choose not to pay these charges, the shipment will be returned, and you will receive a refund for the item cost minus the shipping fees.
Address Changes and Delivery Issues
- Address Changes: Please inform us of any address changes within 24 hours of placing your order. Once your package has been dispatched, we are unable to alter the address.
- Incorrect Addresses: We are not liable for undelivered packages due to incorrect address information provided by the customer. In such cases, shipping costs and restocking fees will be deducted from any refund once the artwork has been returned and inspected.